You have a thousand things on your mind - your IT Systems shouldn't be one of them.
Here at Paladin MSP, We understand that you have a business to run. You don't have time to manage your IT systems. You’re always trying to do things more efficiently, and make things less complicated. Our remote-first approach makes things both easier and faster. Fewer people in your office means less exposure and fewer interactions. Fewer people unnecessarily walking through your office.
We will maintain the ability to securely access your systems over the internet, while giving you direct, on-site support if required.
Your systems will be Supported, Patched, Secured, and Documented.
With over 20 years of experience in a variety of medical fields (from biotech to EMS and direct clinical support and all facets in between), law, insurance and government (federal, state and local levels), we can get you where you want to be as well as where you *need* to be - to give you the peace of mind that you’ll have knowing we're on it.
Security and Connectivity
With 2-Factor Authentication (2FA) for initial access, all of our remote sessions are protected with TLS (including TLS1.2) and 256-bit AES encryption. Our back-end software is cloud-based, with intrusion detection and defense mechanisms running 24 x 7.
Our Remote Monitoring and Management (RMM) software, along with out Professional Services Automation (PSA) comprise an endpoint agent installed on each Windows or MacOS.
We Support:
Microsoft Windows 7
(and above)
Windows Server 2008
(and above)
Apple MacOS
(High Sierra 10.13 and above)
Linux
(most flavors)
Find Your Plan
Our up-front pricing allows you to budget for exactly what you need. whether its a one-time requirement to get you up and running, a quarterly support for the baby-steps you might need or something more established. We're here to support your every IT need.
One Time
$1000
- Get all of your systems patched and baselined.
- All systems documented
Standard
$7000/yr
or $650/mo
- Minimum 3 Month Agreement
- First 10 computers included, $50/month for each thereafter (most peripherals included)
- Daily Remote Management, Monitoring & Support
- All Systems Patched
- Baseline Inventory and documentation
- Bring your own applications (we'll support 3rd party applications)
- On-site support when needed**
**additional fees apply.
Advanced
$7000/yr
+ $50/month per user
- 1 year signup required
- Microsoft 365 Business Premium -or- support for current Google Business Plus services
- Daily Remote Management, Monitoring & Support
- All Systems Patched
- Baseline Inventory and documentation
- Bring your own applications (we'll support 3rd party applications)
- BitDefender as a standard installation
- Add-ons as requested**
- Sophos
- Malwarebytes
- On-site support when needed**
**additional fees apply.
Enterprise
Variable
Dependent on Business Size
- Generally 25+ Users
- Push to Cloud where acceptable
- Microsoft 365 Business Premium -or- support for current Google Business Plus services
- Daily Remote Management, Monitoring & Support
- All Systems Patched
- Baseline Inventory and documentation
- Bring your own applications (we'll support 3rd party applications)
- BitDefender as a standard installation
- Add-ons as requested**
- Sophos
- Malwarebytes
- Software License Management
- Planning and Roadmaps
- On-site support when needed**
**additional fees apply.
Microsoft Office 365
(or Support for Google Business Plus if already in place)
Included in Advanced and Enterprise Plans
- Desktop, Web & Mobile versions of Office
- Exchange Email & Calendar – 50GB mailbox
- File storage and sharing – 1TB of OneDrive cloud storage
- Teams – Online meetings, up to 300 participants
- Chat – desktop and mobile chat
- Security & Compliance
- International, regional and Industry-specific standards
- Remotely wipe company data from stolen devices
- Restrict data access to certain people, applications or locations
